Delegation matters! No matter what size or type of business or organisation you work in or own, delegation matters. If you are a leader then invest the time to learn and become a great delegator. The first rule of management is delegation. Don’t try and do everything yourself because you can’t.” … Anthea Turner “No man […]
Interested in improving business results? How does the saying go? If you continue to do what you have always done you will get the same result. Well that may or may not be true in business. True, poor processes or poor service will no doubt lead to continued poor results. On the other hand, business […]
Business owners and leaders constantly find themselves caught up in the operational and day to day. That is completely understandable. Small business owners typically have to be a jack of all trades. Customers, marketing, sales, products, services, systems, processes, human resources, financial, technology, communications don’t wait. They all have to be managed by someone – […]
Most leaders have a highly developed set of technical skills and call upon experience and a proven body of knowledge in their field of expertise or their industry. But when it comes to teamwork many leaders “make it up” and fail to apply any discipline to their team development efforts. That is, they don’t take […]
Walked into a retail store lately and experienced the sales person processing transactions using an iPad or tablet and not the traditional cash register? Take notice, because these tablet based point of sales systems will become common place in a short period of time. Why? Because they improve business productivity and create business efficiencies along with enhanced customer service and […]
Innovation is simply the introduction of something new – e.g. knowledge, an idea, a method, a device or a technology. Innovation is at the heart of ongoing business and organisation success. Business survival depends upon innovation, whether incremental or fundamental. Importantly, the benefits of innovation may have no relationship to the size of the innovation itself. Small […]
Business leaders and managers often have strong technical skills but don’t always apply the same level of discipline to leadership and planning as they do to operational, customer and technical business needs. Elite sports people, sporting clubs, politicians, media personalities and actors have all embraced the importance of coaching. Businesses owners and organisational leaders should […]
In our experience, Execution matters more than the inspiration. Great strategies and business plans require great execution. Without effective execution, plans are worthless. Probably the most important requirement for successful implementation is the alignment of leaders and teams with the vision and what needs to be achieved. Carefully considered and planned stakeholder management and communication is essential. The selected […]
Strategic planning and business planning require the capacity to balance what may be possible with what is achievable. A major pitfall in strategic planning and business planning is failure to implement the plan or to put in place the essential conditions for organisational or leadership success. The planning process requires expertise, processes and models to help […]
The interesting thing about coaching is that you have to trouble the comfortable, and comfort the troubled – Ric Charlesworth
Having helped many leaders to develop insights about their leadership performance through 360 degree feedback, we see the quote by Ric Charlesworth makes such practical sense. Leaders with great feedback need to be made uncomfortable so that they can see an area of opportunity for even greater performance. And leaders with challenging feedback need support […]